SK

Audience

Segments

Live audiences synced to Klaviyo and the M&S Rewards app.

Segment builder

Gold members close to Platinum

1Tier isGold
212m spend ≥€1,500
3Last visit within30 days
4Channel consentEmail or Push

Estimated audience

4,820

3.3% of active members

Sync to

KlaviyoApp audience

All segments

Gold close to Platinum

spend ≥ €1.5k / 12m

4,820Email · Push

Welcome voucher unused

joined 14d / no redeem

28,140Push · SMS

Womenswear regulars

3+ purchases / dept = WW

36,210Email

Lapsed 60–90 days

no visit 60–90d

18,460Email · Viber

Birthday this month

DOB ∈ current month

9,120Email · Push